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Cozy Earth Leans into Triple Attribution to Drive a 9.5x Increase in ROAS on Facebook Ads

Customer:
Cozy Earth
Industry:
Apparel & Home Goods
Features:
Pixel, Creative Cockpit, Total Impact, Post-Purchase Survey
9.5x
Increase in ROAS on Broad Audiences Dynamic Facebook Campaigns
56%
Reduction in New Customer CPA for Facebook Ads
2x
[Triple Whale] Faster Than Competing Platforms

Cozy Earth, a luxury home brand founded in 2011, is dedicated to enhancing your living experience by transforming your home into a dream sanctuary with high-quality products. With a deep understanding of the transformative power of the items we use daily, Cozy Earth has consistently focused on exceptional product quality. Initially growing through tradeshows, Amazon, and pop-up shops, the brand saw a significant shift during the pandemic. This period underscored the importance of home sanctuaries, leading to a substantial increase in E-commerce activity. Previously hindered by slow and inefficient tools that lacked crucial metrics, Cozy Earth discovered Triple Whale, which offered a more user-friendly and insightful solution.

Attribution Was Lacking Clarity, and Existing Tools Didn’t Have the Necessary Features

Challenges

Cozy Earth was generating high revenue, but often struggled to pinpoint the exact sources of its sales. The Multi-Touch Attribution system they were using at the time was slow, not user-friendly, and provided minimal information on sales data. 

Marketing their products across various channels, including Google, Live Intent, TikTok, Facebook, and Pinterest, as well as through tradeshows and Amazon, the brand recognized the need for a more capable and efficient attribution tool. They required a system that was not only faster and more user friendly but also offered comprehensive insights into customer acquisition channels. This led them to adopt Triple Whale, which met these needs effectively.

“Our previous attribution solution was very slow, had an unfriendly user-interface, and was too bare-bones for us to get any useful information.” - Brayden Keisker

Solution

Triple Whale addressed Cozy Earth's need for a more intuitive, feature-rich, and efficient tool for attribution and analysis.

Right away, Cozy Earth was impressed by Triple Whale’s advanced attribution models, making it evident where customers we’re coming from for every unique situation. 

The Creative Cockpit also stood out because it offered granular analysis on the ad creative level which was previously unavailable to Cozy Earth.

“When we saw Triple Whale got a huge Series B investment, our team was excited to see what all of the buzz was about. We discovered a platform that had all the bells and whistles and was a lot easier to use than our existing software, and were happy to make the switch.” - Brayden Keisker

Strategy

When the Cozy Earth team started using Triple Whale, they were able to use its single source of truth to get a better picture of where their customers were coming from. 

Cozy Earth Uses Total Impact to Refocus on Under-utilized Sales Channels like Pinterest

By integrating post-purchase surveys (shout out to Kno Commerce), Cozy Earth’s customers told them they remembered them most from Pinterest. Triple Whale’s Total Impact model uses zero-party data (like this information straight from the horse’s mouth) to highlight patterns in the data they wouldn’t have noticed otherwise. As a result, Cozy Earth is putting more marketing efforts behind the Pinterest channel to continue to drive sales. 

Scaled Facebook Dynamic Ads for Broad Audiences (DABA) ROAS by 9.5x

Cozy Earth puts a lot of effort into DABA campaigns on Facebook to reach new customers. By using Triple Whale, Cozy Earth was able to compare Pixel ROAS to in-platform ROAS, keep an eye on new customer cost per acquisition (NC-CPA), and scale the DABA campaign for apparel from $1000 to $9500. Triple Whale helped to validate that this campaign had the highest return on ad spend, and they could confidently keep scaling it (to the moon)!

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“Coming from a different platform, Triple Whale is just day and night better. It saves me so much time in jumping between platforms, as well as understanding what different channels are doing. It makes it easy to have a sanity check across the channels and cuts down on decision time. Plus, we’ve been able to scale campaigns we would have overlooked in the past.”

Brayden Keisker
Marketing Analyst

Cozy Earth Leans into Triple Attribution to Drive a 9.5x Increase in ROAS on Facebook Ads

Customer:
Cozy Earth
Industry:
Marketing Analyst

Cozy Earth, a luxury home brand founded in 2011, is dedicated to enhancing your living experience by transforming your home into a dream sanctuary with high-quality products. With a deep understanding of the transformative power of the items we use daily, Cozy Earth has consistently focused on exceptional product quality. Initially growing through tradeshows, Amazon, and pop-up shops, the brand saw a significant shift during the pandemic. This period underscored the importance of home sanctuaries, leading to a substantial increase in E-commerce activity. Previously hindered by slow and inefficient tools that lacked crucial metrics, Cozy Earth discovered Triple Whale, which offered a more user-friendly and insightful solution.

9.5x
Increase in ROAS on Broad Audiences Dynamic Facebook Campaigns
56%
Reduction in New Customer CPA for Facebook Ads
2x
[Triple Whale] Faster Than Competing Platforms

Challenge

Cozy Earth was generating high revenue, but often struggled to pinpoint the exact sources of its sales. The Multi-Touch Attribution system they were using at the time was slow, not user-friendly, and provided minimal information on sales data. 

Marketing their products across various channels, including Google, Live Intent, TikTok, Facebook, and Pinterest, as well as through tradeshows and Amazon, the brand recognized the need for a more capable and efficient attribution tool. They required a system that was not only faster and more user friendly but also offered comprehensive insights into customer acquisition channels. This led them to adopt Triple Whale, which met these needs effectively.

“Our previous attribution solution was very slow, had an unfriendly user-interface, and was too bare-bones for us to get any useful information.” - Brayden Keisker

Solution

Triple Whale addressed Cozy Earth's need for a more intuitive, feature-rich, and efficient tool for attribution and analysis.

Right away, Cozy Earth was impressed by Triple Whale’s advanced attribution models, making it evident where customers we’re coming from for every unique situation. 

The Creative Cockpit also stood out because it offered granular analysis on the ad creative level which was previously unavailable to Cozy Earth.

“When we saw Triple Whale got a huge Series B investment, our team was excited to see what all of the buzz was about. We discovered a platform that had all the bells and whistles and was a lot easier to use than our existing software, and were happy to make the switch.” - Brayden Keisker

“Coming from a different platform, Triple Whale is just day and night better. It saves me so much time in jumping between platforms, as well as understanding what different channels are doing. It makes it easy to have a sanity check across the channels and cuts down on decision time. Plus, we’ve been able to scale campaigns we would have overlooked in the past.”

Explore the deep ocean of e-commerce & analytics.
Get a tour

Cozy Earth Leans into Triple Attribution to Drive a 9.5x Increase in ROAS on Facebook Ads

Discover how Cozy Earth, a luxury home and apparel brand, dramatically enhanced their Facebook ad performance and streamlined marketing strategies by leveraging Triple Whale's advanced attribution models.

THE RESULTS

9.5x
Increase in ROAS on Broad Audiences Dynamic Facebook Campaigns
56%
Reduction in New Customer CPA for Facebook Ads
2x
[Triple Whale] Faster Than Competing Platforms

THE RESULTS

9.5x
Increase in ROAS on Broad Audiences Dynamic Facebook Campaigns
56%
Reduction in New Customer CPA for Facebook Ads
2x
[Triple Whale] Faster Than Competing Platforms

THE RESULTS

9.5x
Increase in ROAS on Broad Audiences Dynamic Facebook Campaigns
56%
Reduction in New Customer CPA for Facebook Ads
2x
[Triple Whale] Faster Than Competing Platforms

Brayden Keisker

Marketing Analyst

“Coming from a different platform, Triple Whale is just day and night better. It saves me so much time in jumping between platforms, as well as understanding what different channels are doing. It makes it easy to have a sanity check across the channels and cuts down on decision time. Plus, we’ve been able to scale campaigns we would have overlooked in the past.”

about
Cozy Earth

Discover more about

Cozy Earth

Overview

Cozy Earth, a luxury home brand founded in 2011, is dedicated to enhancing your living experience by transforming your home into a dream sanctuary with high-quality products. With a deep understanding of the transformative power of the items we use daily, Cozy Earth has consistently focused on exceptional product quality. Initially growing through tradeshows, Amazon, and pop-up shops, the brand saw a significant shift during the pandemic. This period underscored the importance of home sanctuaries, leading to a substantial increase in E-commerce activity. Previously hindered by slow and inefficient tools that lacked crucial metrics, Cozy Earth discovered Triple Whale, which offered a more user-friendly and insightful solution.

Challenge

Cozy Earth was generating high revenue, but often struggled to pinpoint the exact sources of its sales. The Multi-Touch Attribution system they were using at the time was slow, not user-friendly, and provided minimal information on sales data. 

Marketing their products across various channels, including Google, Live Intent, TikTok, Facebook, and Pinterest, as well as through tradeshows and Amazon, the brand recognized the need for a more capable and efficient attribution tool. They required a system that was not only faster and more user friendly but also offered comprehensive insights into customer acquisition channels. This led them to adopt Triple Whale, which met these needs effectively.

“Our previous attribution solution was very slow, had an unfriendly user-interface, and was too bare-bones for us to get any useful information.” - Brayden Keisker

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