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Introducing Triple Whale's New Agent-Powered Intelligence Platform (and Everything We Launched on April 2)

Introducing Triple Whale's New Agent-Powered Intelligence Platform (and Everything We Launched on April 2)

Introducing Triple Whale's New Agent-Powered Intelligence Platform (and Everything We Launched on April 2)
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Last Updated:  
April 8, 2025

Running a brand is not for the faint of heart. Fragmented data, rising ad costs, an explosion of channels, and ad platforms over-reporting metrics can make confident decision-making harder than ever.

When we started Triple Whale almost four years ago, we were on a mission to make it easier to run a successful brand. As operators ourselves, we were so frustrated with all the tedious work and uncertainty we dealt with every day. 

We knew there had to be a better way. To save time, to make more money, to make it less painful.

AI was just emerging, but we already knew it was going to be the unlock.

But for AI to actually work for your business, it needs access to all your data, centralized in one place. So, in 2021, we built a single source of truth for all the metrics we cared about. The Summary page was born.

For AI to give you accurate recommendations on where to spend your money and resources, it needed trustworthy data and measurement models. So we built the Triple Pixel to fill in the holes left by iOS 14.5 and other data privacy changes, so businesses could capture more first-party data. And we built attribution models on top, to guide you through the fog of attribution uncertainty and show you where to spend your next dollar.

The biggest unlock, however, comes when AI is able to quickly and flexibly access all of the data, normalized across your business. 

So we made a big bet — we re-architected the entire platform to be optimized for AI. 

At our Product Event on April 2, we unveiled exactly how the next generation of Triple Whale brings it all together into one agent-powered intelligence platform for your entire brand.

Keep reading for a recap of all our exciting new product updates and what they mean for your brand. 

To get started with the agent-powered intelligence platform, request a demo.

1. Moby Agents

image featuring different Moby Agents for Triple Whale

The star of our product event was the official launch of Moby Agents — the world’s first intelligence agents for your entire brand. Here’s what sets Moby Agents apart from other AI solutions:

  1. Robust data access. They have the full context of your entire business because they sit on top of the Triple Whale Data Platform, which has a universal schema for hyperfast data access (more on that later).
  2. Retail expertise. These agents understand the nuances of a retail business – from seasonal buying patterns to department-specific KPIs, based on our experience with over 30,000 brands.
  3. Trained on your data. They have smarter and more relevant recommendations because they’re trained on Triple Whale data comprising over $55 billion in revenue.
  4. Built on data and analytics you can actually trust. Agents can quickly triangulate performance because they leverage our industry-leading attribution, MMM, forecasting, and more. 

What Moby Agents can do for you:

  • Save you hours on manual analysis
  • Spot anomalies in the data before they impact revenue
  • Discover hidden insights that lead to better profitability 
  • Free you up for strategic work
Triple Whale dashboard with Website Anomaly Detection Agent showing change in website traffic

Moby Agents are designed for both brands & agencies

These intelligent agents aren’t just for brands. Agencies can also use them to save hours of analysis and deliver even more impact across their business and portfolio.

Moby Agents for brands

  • Media Buying to scale customer acquisition efficiently
  • Retention Marketing to drive repeat revenue at scale
  • Conversion Rate Optimization to monitor and optimize your entire website
  • Operations to maximize inventory and operational efficiency

Moby Agents for agencies

  • Weekly Reporting across your entire portfolio
  • Account Auditing to drive new business
  • Creative Analysis & Benchmarking across ad channels
  • Cross-Channel Analysis to optimize paid & owned channel performance

See what Moby Agents can do for your brand.

2. The Triple Whale Data Platform

The foundation of it all is the Triple Whale Data Platform – an AI-optimized, fully-managed data warehouse. Our rebuilt platform, optimized for AI, brings everything together as a single source of truth.

Using the lifetime of data across your brand, our AI-optimized data warehouse provides:

  • Real-time data processing at scale
  • A universal schema for easy integration 
  • Unlimited data retention with fast access
  • Raw SQL access for direct queries
  • Flexible data pipelines for activation
  • Connection to any platform using an API integration
  • A highly scalable architecture — in fact, we scan 11 trillion rows of data and post 9.2 billion updates daily 

We’ve also expanded our integration ecosystem with nine new partners:

  • Advertising: AppLovin, LinkedIn Ads, Adroll, Reddit, StackAdapt
  • Affiliate: Rakuten, Impact Radius
  • Subscription: Skio
  • Reviews: Okendo

These aren’t just connections – they’re business multipliers. And bringing it all together in one place allows you to have that single source of truth.

Quote from Justin Parker at Origin about Triple Whale

Learn more about how the Triple Whale Data Platform can unify your brand’s data, for fast and flexible data analysis.

3. Acquisition

We’ve created tools for every aspect of your customer journey and business operations. Let’s first dive into how our Acquisition tools help you scale advertising – to make every dollar work harder.

Expected vs. Optimized New Customer Revenue on Triple Whale

New acquisition features include:

More measurement models

To scale acquisition with confidence, choose the best option for your brand from our best-in-class models. For years, we’ve delivered best-in-class multi-touch attribution models, and now we are expanding measurement with two new types of measurement to make customer acquisition an art of precision:

  • Marketing mix modeling. Take a comprehensive look at the overall impact of marketing channels on sales beyond traditional click-based marketing, such as TV, podcasts, influencers, owned media, and more.
  • Incrementality testing for Meta. Set up conversion lift experiments on Meta directly from Triple Whale by understanding the true effectiveness of ads using randomized controlled trials. Note: Support for other ad platforms and additional features like GeoLift testing are coming soon!

Measurement Agent

With multiple measure models available, how do you compare them? A Moby Agent called the Measurement Agent can simplify that by running comparisons across the models for you. By automating the comparisons of MMM, Triple Attribution, and in-platform data, you can get the most holistic understanding of channel and campaign performance in seconds.

Ad Platform Controls

Save hours of jumping between platforms by updating status, budget, and bid amounts for Meta, Google, Pinterest, Snapchat, and TikTok campaigns directly from Triple Whale. And soon, Moby Agents will even be able to change budgets and statuses for you, too.

Sonar Optimize for Google (available today) and TikTok (coming soon)

Previously available only for Meta, you can now use Sonar Optimize, our data enrichment solution for platforms via CAPI integrations, for Google and TikTok. Sonar Optimize features a dashboard to track the performance and status of your CAPI integrations.

Triple Whale dashboard featuring changes in ROAS across ad platforms: Meta, TikTok, Google Ads

Attribution Sync for Meta (coming soon)

Introducing a groundbreaking native analytics integration with Meta that creates a direct data pipeline, sending Triple Whale’s attribution data straight to Meta’s optimization engine. Meta’s algorithm will now optimize campaigns based on the exact KPIs you track in Triple Whale, not generic conversion metrics.

To scale your advertising efforts and land more customers with Acquisition, request a demo.

4. Conversion

Once you’ve brought users to your site, the next step is converting. The average ecommerce website loses 70% of customers between browsing and checkout — so we’ve designed new tools to help you recover those lost sales.

Dashboard featuring conversion data like landing page sessions, unique visitors, and add to carts

Advanced web analytics

The Conversion Add-On will include all of the web analytics we already track — like conversion rate, sessions, pages per session, bounce rate, and more — and now we’ve added:

  • Custom events. For granular behavior tracking.
  • Path & Funnel Analysis. To build visitor funnels and identify testing points.
  • Site Search Analysis. For smarter product merchandising.
  • Page Speed Monitoring. To minimize page speed and improve SEO.

Moby Agents CRO Collection

Agents like the Website Performance Agent and the Anomaly Detection Agent monitor everything, so you can convert anyone. 

Use Conversion tools to transform traffic into customers.

5. Retention

After you’ve converted visitors into customers, the next step is to keep them coming back. The Retention Add-On tools will help you do just that.

  • Sonar Send. Now with a dashboard to track impact and success, Sonar Send can identify more customers, trigger more flows, and increase revenue with minimal setup. This small change can have a big impact — our customers are seeing a 22% average increase in flow revenue after turning on Sonar Send. 
  • New Customer Segmentation. Coming soon, we’ll have smarter RFM segments for existing customers, pre-built segments of prospects, and a refreshed UI so you can better understand the segments Triple Whale creates for you.

Moby Agents Retention Marketer Collection

Agents dedicated to retention can do the heavy lifting for you, like analyzing email/SMS campaigns with insights on copy and strategy. 

Use Retention tools to keep your customers coming back.

Operations (coming soon)

The tooling that helps you analyze and optimize your entire business is also on our roadmap. 

Chart breaking down expenses and Income statement

We’re just getting started with Moby Agents

We’re working on expanding the availability of agents, adding more out-of-the-box agents, and making it easier to get started and deploy agents across your entire business. 

And soon, these agents will be able to perform tasks for you – like interacting directly with browsers or other applications on your computer (seriously!). We’re also going to bring in even more data from other sources, like marketplaces, ERP, and more, so you and your agents will have even more data to work with. 

Check out the all-new Triple Whale

The future of decision-making is here, and with agent-powered intelligence, you’re ready for it. 

While your competitors are drowning in spreadsheets and juggling multiple platform dashboards, you could be leveraging AI to make quicker, smarter decisions to accelerate your brand’s growth. 

As of April 2nd, we’ve expanded Moby Agents availability — opening just 300 more spots for brands and 200 spots for agencies that are ready to leave their competition in the dust. These limited slots will fill fast – and once they’re gone, you’ll be waiting in line while others race ahead.

Don’t just adapt to the future. Own it. 

Book a demo today to discover how Triple Whale’s agent-powered intelligence will completely transform how your brand operates – saving you time and money!

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