How Gorilla Mind used Compass to uncover a 5.7 iROAS and prove Meta’s impact beyond Shopify

Customer:
Gorilla Mind
Industry:
Health & Wellness
Features:
Compass, Incrementality Testing, Clicks & Deterministic Views
5.7
iROAS from Meta during a 21-day incrementality test
35%
of Meta’s incremental revenue revealed to land on Amazon during the test period
+$200k
in monthly ad spend validated

Gorilla Mind is a performance nutrition and wellness brand that advertises across Meta, Google, and TikTok while selling its products through Shopify store, Amazon, and third-party retailers.

Because of how Gorilla Mind sells, this created a persistent measurement challenge. 

The channel creating demand and the channel receiving the purchase were not always the same. A customer might discover a product through a Meta campaign but complete the purchase on Amazon, leaving the growth team without a reliable way to connect its advertising investment to the revenue it created. 

This made it difficult to understand the full business impact of paid media and created the risk that the team could undervalue and underfund channels driving its best sales beyond its Shopify store.

Gorilla Mind came to Triple Whale to solve this challenge, adopting Compass, Triple Whale’s unified measurement solution that brings multi-touch attribution, marketing mix modeling (MMM), and incrementality testing into one calibrated measurement system. 

Using Compass, which has since become a core part of how Gorilla Mind shapes its media strategy, the growth team could now measure how advertising affected revenue across Shopify and Amazon, quantify halo effects that direct reporting missed, and give leadership a clearer view of what marketing is actually driving.

“Compass takes a complex test and simplifies it into something our CEO and CFO can understand. We can show our CEO and CFO what Meta drove across Shopify and Amazon, where the increased revenue appeared, and why that investment matters. That gives us stronger proof to explain marketing’s impact and defend the budget.” – Paul Young, Head of Growth at Gorilla Mind

Challenges

Gorilla Mind had an omni-channel measurement problem. Before Compass, the team lacked a consistent way to measure the incremental impact of its advertising across the entire business.

Direct channel reporting could show the purchases attributed to Meta, Google, or TikTok. However, it couldn’t show how the demand created by those channels moved across Shopify, Amazon, and other retail partners. 

This was particularly limiting for upper-funnel campaigns, where someone might see a Meta ad, become interested in Gorilla Mind, and ultimately purchase through Amazon or a retail partner instead of the brand’s Shopify store. 

The team suspected these halo effects were real, but they lacked a reliable way to quantify them.

That left Gorilla Mind with several important questions:

  • How much additional revenue were Meta, Google, and TikTok actually creating?
  • Were upper-funnel campaigns influencing purchases beyond Gorilla Mind’s Shopify store?
  • Which channels were creating new demand rather than capturing demand that already existed?
  • How could the team explain marketing’s impact to the CEO and CFO?

The cost of not knowing the answers to these questions went beyond reporting confusion. Without a fuller view of performance, Gorilla Mind risked pulling back on campaigns that were creating Amazon sales, over-crediting the channel where the transaction occurred, or increasing spend before confirming that a channel was supporting the company’s growth priorities.

As the team scaled, making decisions from that incomplete view became too consequential to ignore.

“Prior to Triple Whale, we weren’t doing incrementality testing. There was a lot of unknown around TikTok and upper-funnel Meta campaigns and the effect they were having across Amazon and our Shopify business.” — Paul Young, Head of Growth at Gorilla Mind

Solution

Gorilla Mind initially adopted Triple Whale to centralize its attribution and marketing reporting. 

As the AI operating system for modern ecommerce, Triple Whale unified Gorilla Mind’s commerce data, measurement, and decision-making into one connected system. Compass serves as the advanced measurement layer within that system, helping the team understand what’s driving growth to focus their next decision where they can create the greatest business impact.

For Gorilla Mind, Compass became the larger strategic unlock because it brought incrementality testing into the same measurement workflow the team already used to evaluate performance.

Strategy

The team began with channel-level tests across Meta, Google, and TikTok, with the goal of understanding how each channel affected the business as a whole before moving into narrower questions around campaigns, products, audiences, and creative.

Rather than evaluate Meta only on the revenue attributed to Meta, Compass allowed the team to measure how changes in Meta spend affected total revenue across Shopify and Amazon.

That distinction changed how Gorilla Mind understood its marketing performance. It meant the team could separate where a customer completed a purchase from the advertising that helped create the demand in the first place.

Pairing Compass with Triple Whale’s Clicks & Deterministic Views (C&DV) attribution gave Gorilla Mind a much more complete view of that impact. Clicks & Deterministic Views brought verified platform ad views into attribution, helping the team see how upper-funnel Meta campaigns contributed to conversions even when a customer never clicked the ad. Compass then tested whether that influence was generating incremental revenue or new customers.

Together, this strengthened the team’s decision-making in two ways:

  1. See the influence of awareness campaigns — C&DV connected verified Meta ad views to later purchases, revealing the contribution of upper-funnel video that click-only attribution misses entirely.
  2. Validate the channel impact — Incrementality testing in Compass showed whether that observed influence was creating incremental revenue or new-customer acquisition before Gorilla Mind made a larger change in spend. 

Clicks & Deterministic Views helped Gorilla Mind see how awareness contributed to the conversions. Compass helped the team prove whether that contribution created incremental growth. Pairing the two gave Gorilla Mind a more thorough view of marketing impact than either approach could provide on its own.

“Compass is doing exactly what we needed it to do. It helps us see the broader impact of each channel beyond the channel where the purchase happens. It has become a core part of how we shape our media strategy.”  — Paul Young, Head of Growth at Gorilla Mind

Results

Uncovering a substantial Amazon halo effect from Meta

One of Gorilla Mind’s first incrementality tests focused on Meta. During the 21-day test, Meta generated a 5.7 incremental ROAS and drove incremental revenue across both Shopify and Amazon. Most notably, 42% of the incremental revenue appeared on Amazon, even though none of Gorilla Mind’s Meta ads directed shoppers there.

Compass showed that while the purchase happened on Amazon, a meaningful portion of the demand had been created by Meta.

Without Compass, that revenue could have looked like Amazon demand with no connection to Meta. Meta would have appeared less valuable than it actually was, creating a risk that Gorilla Mind could reduce investment in a channel that was generating substantial sales beyond Shopify.

“Forty-two percent of our incremental revenue went to Amazon, even though none of our ads pointed there. Without Compass, we wouldn’t have been able to connect that revenue back to Meta.”

Moving beyond ROAS as the final answer

The Meta test did not automatically give Gorilla Mind a reason to increase spend.

Although the 5.7 incremental ROAS showed that Meta was creating additional revenue, new-customer acquisition was the team’s primary growth objective. The test did not yet show the level of incremental new-customer growth Gorilla Mind wanted to see.

Instead of treating a strong ROAS as sufficient proof to scale, the team maintained its current investment and used the result to refine its next question.

That decision reflects how Gorilla Mind uses Compass. 

The goal is not to find a positive metric that supports spending more. It’s to understand what an investment is doing for the business and whether that outcome aligns with the team’s priorities.

In this case, Compass helped the team answer two questions:

  1. Was Meta creating additional revenue across Shopify and Amazon?
  2. Was it creating enough incremental new customers to justify more spend?

The answer to the first was yes. The second required more evidence.

That clarity helped Gorilla Mind avoid both underestimating Meta’s broader contribution and scaling the channel before it had met the team’s primary objective.

Building more confidence in upper-funnel media

Clicks & Deterministic Views attribution helped Gorilla Mind see more of the influence from upper-funnel Meta campaigns that was not visible through click-only reporting.

The inclusion of verified ad views gave the growth team more confidence in its agency’s recommendation to invest further up the funnel. Awareness campaigns no longer had to be judged only by conversions attributed to the final click.

Now, the team could see that those campaigns were contributing to purchases. Compass then gave Gorilla Mind a way to test that contribution and determine whether the investment was moving total business revenue.

This made upper-funnel media less dependent on guesswork. The team could form a hypothesis, test it, and make the next decision with stronger evidence.

“Clicks & Deterministic Views helped us see more of the halo effect from upper-funnel Meta and gave us more confidence in that strategy. Compass incrementality testing has become our true north star for understanding whether a channel is creating additional revenue before we change spend.”

Giving leadership a clearer view of marketing’s impact

Compass also changed how the growth team communicates performance to its CEO and CFO.

Without Compass, explaining marketing’s impact meant reconciling several platform dashboards. It also required leadership to follow the logic behind attribution models and testing methodology.

With Compass, the Gorilla Mind team can show what happened to total revenue when ad investment changed. It can also show where that revenue appeared across sales channels — creating a clear business case that Finance can understand and get behind.

“Being able to show our CFO that 35% of the increased revenue went to Amazon and 58% went to Shopify, the impact is clear. Compass makes it easy to explain what our advertising is driving across the business and gives us stronger evidence to defend the marketing budget”

Gorilla Mind’s Head of Growth Paul Young described the incrementality results view in Compass as one of the most valuable reports in Triple Whale because it reduces a complex test and dataset to a clear business outcome leadership can understand.

Now, Gorilla Mind can connect paid media to revenue wherever the customer chooses to purchase. That gives leadership a clear basis for budget decisions and gives the marketing team the evidence it needs to defend its budget and prove marketing ROI.

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Compass is doing exactly what we needed it to do. It helps us see the broader impact of each channel beyond the channel where the purchase happens. It has become a core part of how we shape our media strategy.

Paul Young
Head of Growth at
Gorilla Mind

How Gorilla Mind used Compass to uncover a 5.7 iROAS and prove Meta’s impact beyond Shopify

Customer:
Gorilla Mind
Industry:
Head of Growth at

Gorilla Mind is a performance nutrition and wellness brand that advertises across Meta, Google, and TikTok while selling its products through Shopify store, Amazon, and third-party retailers.

Because of how Gorilla Mind sells, this created a persistent measurement challenge. 

The channel creating demand and the channel receiving the purchase were not always the same. A customer might discover a product through a Meta campaign but complete the purchase on Amazon, leaving the growth team without a reliable way to connect its advertising investment to the revenue it created. 

This made it difficult to understand the full business impact of paid media and created the risk that the team could undervalue and underfund channels driving its best sales beyond its Shopify store.

Gorilla Mind came to Triple Whale to solve this challenge, adopting Compass, Triple Whale’s unified measurement solution that brings multi-touch attribution, marketing mix modeling (MMM), and incrementality testing into one calibrated measurement system. 

Using Compass, which has since become a core part of how Gorilla Mind shapes its media strategy, the growth team could now measure how advertising affected revenue across Shopify and Amazon, quantify halo effects that direct reporting missed, and give leadership a clearer view of what marketing is actually driving.

“Compass takes a complex test and simplifies it into something our CEO and CFO can understand. We can show our CEO and CFO what Meta drove across Shopify and Amazon, where the increased revenue appeared, and why that investment matters. That gives us stronger proof to explain marketing’s impact and defend the budget.” – Paul Young, Head of Growth at Gorilla Mind
5.7
iROAS from Meta during a 21-day incrementality test
35%
of Meta’s incremental revenue revealed to land on Amazon during the test period
+$200k
in monthly ad spend validated

Challenge

Gorilla Mind had an omni-channel measurement problem. Before Compass, the team lacked a consistent way to measure the incremental impact of its advertising across the entire business.

Direct channel reporting could show the purchases attributed to Meta, Google, or TikTok. However, it couldn’t show how the demand created by those channels moved across Shopify, Amazon, and other retail partners. 

This was particularly limiting for upper-funnel campaigns, where someone might see a Meta ad, become interested in Gorilla Mind, and ultimately purchase through Amazon or a retail partner instead of the brand’s Shopify store. 

The team suspected these halo effects were real, but they lacked a reliable way to quantify them.

That left Gorilla Mind with several important questions:

  • How much additional revenue were Meta, Google, and TikTok actually creating?
  • Were upper-funnel campaigns influencing purchases beyond Gorilla Mind’s Shopify store?
  • Which channels were creating new demand rather than capturing demand that already existed?
  • How could the team explain marketing’s impact to the CEO and CFO?

The cost of not knowing the answers to these questions went beyond reporting confusion. Without a fuller view of performance, Gorilla Mind risked pulling back on campaigns that were creating Amazon sales, over-crediting the channel where the transaction occurred, or increasing spend before confirming that a channel was supporting the company’s growth priorities.

As the team scaled, making decisions from that incomplete view became too consequential to ignore.

“Prior to Triple Whale, we weren’t doing incrementality testing. There was a lot of unknown around TikTok and upper-funnel Meta campaigns and the effect they were having across Amazon and our Shopify business.” — Paul Young, Head of Growth at Gorilla Mind

Solution

Gorilla Mind initially adopted Triple Whale to centralize its attribution and marketing reporting. 

As the AI operating system for modern ecommerce, Triple Whale unified Gorilla Mind’s commerce data, measurement, and decision-making into one connected system. Compass serves as the advanced measurement layer within that system, helping the team understand what’s driving growth to focus their next decision where they can create the greatest business impact.

For Gorilla Mind, Compass became the larger strategic unlock because it brought incrementality testing into the same measurement workflow the team already used to evaluate performance.

Compass is doing exactly what we needed it to do. It helps us see the broader impact of each channel beyond the channel where the purchase happens. It has become a core part of how we shape our media strategy.

Explore the deep ocean of e-commerce & analytics.
Get a tour

How Gorilla Mind used Compass to uncover a 5.7 iROAS and prove Meta’s impact beyond Shopify

THE RESULTS

5.7
iROAS from Meta during a 21-day incrementality test
35%
of Meta’s incremental revenue revealed to land on Amazon during the test period
+$200k
in monthly ad spend validated

THE RESULTS

5.7
iROAS from Meta during a 21-day incrementality test
35%
of Meta’s incremental revenue revealed to land on Amazon during the test period
+$200k
in monthly ad spend validated

THE RESULTS

5.7
iROAS from Meta during a 21-day incrementality test
35%
of Meta’s incremental revenue revealed to land on Amazon during the test period
+$200k
in monthly ad spend validated

Paul Young

Head of Growth at

Compass is doing exactly what we needed it to do. It helps us see the broader impact of each channel beyond the channel where the purchase happens. It has become a core part of how we shape our media strategy.

about
Gorilla Mind

Discover more about

Gorilla Mind

Overview

Gorilla Mind is a performance nutrition and wellness brand that advertises across Meta, Google, and TikTok while selling its products through Shopify store, Amazon, and third-party retailers.

Because of how Gorilla Mind sells, this created a persistent measurement challenge. 

The channel creating demand and the channel receiving the purchase were not always the same. A customer might discover a product through a Meta campaign but complete the purchase on Amazon, leaving the growth team without a reliable way to connect its advertising investment to the revenue it created. 

This made it difficult to understand the full business impact of paid media and created the risk that the team could undervalue and underfund channels driving its best sales beyond its Shopify store.

Gorilla Mind came to Triple Whale to solve this challenge, adopting Compass, Triple Whale’s unified measurement solution that brings multi-touch attribution, marketing mix modeling (MMM), and incrementality testing into one calibrated measurement system. 

Using Compass, which has since become a core part of how Gorilla Mind shapes its media strategy, the growth team could now measure how advertising affected revenue across Shopify and Amazon, quantify halo effects that direct reporting missed, and give leadership a clearer view of what marketing is actually driving.

“Compass takes a complex test and simplifies it into something our CEO and CFO can understand. We can show our CEO and CFO what Meta drove across Shopify and Amazon, where the increased revenue appeared, and why that investment matters. That gives us stronger proof to explain marketing’s impact and defend the budget.” – Paul Young, Head of Growth at Gorilla Mind

Challenge

Gorilla Mind had an omni-channel measurement problem. Before Compass, the team lacked a consistent way to measure the incremental impact of its advertising across the entire business.

Direct channel reporting could show the purchases attributed to Meta, Google, or TikTok. However, it couldn’t show how the demand created by those channels moved across Shopify, Amazon, and other retail partners. 

This was particularly limiting for upper-funnel campaigns, where someone might see a Meta ad, become interested in Gorilla Mind, and ultimately purchase through Amazon or a retail partner instead of the brand’s Shopify store. 

The team suspected these halo effects were real, but they lacked a reliable way to quantify them.

That left Gorilla Mind with several important questions:

  • How much additional revenue were Meta, Google, and TikTok actually creating?
  • Were upper-funnel campaigns influencing purchases beyond Gorilla Mind’s Shopify store?
  • Which channels were creating new demand rather than capturing demand that already existed?
  • How could the team explain marketing’s impact to the CEO and CFO?

The cost of not knowing the answers to these questions went beyond reporting confusion. Without a fuller view of performance, Gorilla Mind risked pulling back on campaigns that were creating Amazon sales, over-crediting the channel where the transaction occurred, or increasing spend before confirming that a channel was supporting the company’s growth priorities.

As the team scaled, making decisions from that incomplete view became too consequential to ignore.

“Prior to Triple Whale, we weren’t doing incrementality testing. There was a lot of unknown around TikTok and upper-funnel Meta campaigns and the effect they were having across Amazon and our Shopify business.” — Paul Young, Head of Growth at Gorilla Mind

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